FAQs

Call us on 020 8300 5555 or contact us online to book a free quotation.

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Q: Do I need to visit your shop?

A: If you would prefer, we can come and bring flooring samples to you. Please just get in touch and we will arrange an appointment. If you would like to come into our shop, please just pop in.

Q: When is your shop open?

A: Our opening times are:

Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
Saturday: 9am-3pm

Q: Can I see all of your flooring lines in your shop?

A: We have samples of all our flooring lines that we can show you.

Q: Do I need new underlay or subflooring?

A: We will need to have a look for you, as it will depend on the type of flooring you choose and the age of your current underlay. You may want a new underlay if you want to reduce noise under laminate flooring. We can advise when we come to measure up.

We usually use underlay from Cloud 9 as we are confident in its quality and durability.

Q: Where are you based?

A: We are based in Sidcup – our address is:

5 The Oval,
Sidcup
DA15 9ER

Q: I live outside of Sidcup – can I still choose Easter Flooring?

A: You can. We generally work within a roughly five-mile radius around Sidcup, covering areas like Bromley, Beckenham and Bexley. Please don’t be put off if you are slightly further out – we will be more than happy to help. Just pop into our shop.

Q: What brands can I buy from you?

A: We stock various brands and product ranges, offering you quality with whatever you choose. See our individual brand pages for more details of our brands.

Q: Is it possible to order other brands from you?

A: If you want a specific brand, let us know and we will be able to get it ordered in.

Q: Is your flooring guaranteed?

A: Our flooring all has a one-year workmanship guarantee and there will also be a product guarantee from the manufacturer. We can advise on specific guarantees when you know which products you are interested in.

Q: Can you help me find the perfect flooring?

We are always happy to offer you help and advice based on product suitability. Pop into our shop to get the process started.

GOT A QUESTION?

Send us an email: Call us: 020 8300 5555

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